Service Contracts

Tailor-made services for every customer

G&D is the world's leading provider of products and system solutions in the field of banknote processing. Their outstanding characteristics are reliability and maximum availability. To ensure that things stay that way, we offer expert services that have been tailor-made to your specific requirements. G&D service contracts give customers the assurance of comprehensive support for their banknote processing systems throughout the entire lifecycle. Tailored to the needs of each customer, G&D offers a range of service packages – from a basic inspection contract through to full support from G&D specialists on site. Its experienced service technicians provide solution-driven services within a global service network.

G&D’s remote service completes the range of services and ensures maximum systems availability.

Intensive support

Providing customers with intensive support and advice throughout the lifecycle is a top priority for G&D. Individually tailored service contracts to safeguard production are thus an essential component of our service offering.

Your benefits at a glance:

• Individual tailored support
• Systematic scheduling of maintenance tasks
• Reliable smooth production
• Guaranteed response times
• High level of system availability
• Long-term investment protection
• Cost control for maintenance and service

Get even more service quality with the “Remote Service by G&D”.

Remote service by G&D is the latest customer-centric addition to our service portfolio.. Based on a highly secure infrastructure, it enables rapid analysis of your system status for optimum system availability.

Your benefits at a glance:

• Reduced service times
• Increased system availability
• Increased processing efficiency and quality
• Rigorous security standards

G&D’s Remote Service guarantees maximum system availability thanks to rapid and precise status analysis and troubleshooting.