Customized Service Solutions Throughout the Entire Product Lifecycle

Long-term customer satisfaction and a long life for your systems and solutions is our priority at G+D. Our array of premium service solutions guarantees customers optimum system performance across the entirety of this long lifecycle.

Round-the-clock support provides you with maximum productivity and uninterrupted performance. With qualified staff, a comprehensive service portfolio and unparalleled technical expertise on our products, we are there for you - worldwide. G+D Currency Technology deploys more than 1,400 service experts worldwide to support you. We strive to keep customers’ technology constantly up to date and to mitigate potential problems in advance, thereby maintaining constant productivity. You can benefit from our worldwide knowledge at any time.


Our Service Solutions Are Here for You

The premium G+D quality doesn’t end with the delivery of our products – that’s just the beginning. Our service solutions come from a single source and ensure your product is reaching optimal performance across its entire lifecycle. Find out more about how our personal, experienced and flexible support can help you.

Plan and install

Smooth operation starts with professional planning. Our professionals advise you on how to seamlessly install your system to ensure optimal system efficiency and reliability from the outset

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Operate and maintain

Our range of customer-oriented maintenance services and genuine, manufacturer-certified spare parts ensure you remain on-site, on-time and on-budget.

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Support

Maximize productivity by contacting our technical experts and receive the support you need at any time, anywhere in the world.

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Training

Our modular training sessions and experienced trainers provide you with the specific expertise you need to take full advantage of the performance potential of our systems.

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Adaption

From new banknote series to the identification of counterfeits and precise fitness verification, our adaptation professionals ensure your machine always uses the latest technology.

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Monitoring

Identify problems before they happen and drive greater system availability and reliability with our digital monitoring and data management services.

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Updates und Upgrades

From simple updates to complete overhauls on your product, our upgrades on software or hardware ensure you always stay up-to-date and maintain maximum efficiency and security.

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Business Portal

Featuring a spare parts catalog and an asset manager, our web shop saves you time on ordering and delivery and allows you to manage existing stock and access resources at any time.

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Our services

The full spectrum of services for optimal use of our banknote processing systems.