AirOn360® SDM: SIM & Device Management

Better mobile services with SIM lifecycle Management

SIM & Device Management (SDM) ensures seamless connectivity, security, and control over mobile services.

SIM & Device Management are critical for:

  • Enhancing customer experience
  • Reducing operational costs
  • Improving network efficiency
  • Enabling scalable IoT and enterprise solutions

The new AirOn360® SDM solution allows mobile network operators to remotely manage and update information stored on SIM cards and eSIMs – such as SIM files and applets – via Over-The-Air (OTA) technology, eliminating the need for physical access. This solution enables full lifecycle management of SIMs, from issuance to deactivation.

Benefits of our AirOn360® SDM

Fast service deployment

Cloud-ready deployment and automation shorten rollout times. New services can be introduced without long integration projects.

Scalable SIM and eSIM Management 

The platform manages millions of SIMs and eSIMs across their entire lifecycle. Capacity can be expanded on demand and future use cases are supported.

Continuous and reliable operation 

Active-active architecture and zero-downtime upgrades keep services running without interruption. Monitoring and reporting tools support efficient daily operations.

Key features of our SIM lifecycle management solution

MNOs can run batch campaigns to update the entire SIM fleet anytime, by themselves, or perform individual updates easily – e.g. through customer care teams.

 

With AirOn360® SDM a wide range of use cases can be supported ranging from SIM updates due to device or network changes, SIM activation, 5G enablement to management of settings on the mobile device.

Futuristic digital illustration of a microchip surrounded by glowing data elements and circuit patterns on a dark blue background.
SIM Management

SIM cards can be managed throughout their lifecycle, from initial provisioning to decommissioning. Over-The-Air (OTA) updates allow bugs to be fixed, files and applets to be added, and security to be enhanced.

Person with headset overlaid with digital network connections, symbolizing tech-enabled customer service.
Business Intelligence / Customer Care

With AirOn360® SDM you can search and view subscriber information and history on the SIMs with the possibility to send correction updates. You have various tools for testing, verification, monitoring and reporting.

Person using a smartphone on a city street at night with bokeh lights in the background.
Device detection / Device Intelligence

AirOn360® SDM automatically detects the mobile device used in real time and provides information regarding the device capabilities. This information enables a clear view of the installed device base, to facilitate specific device configurations and make business decisions.

Futuristic data center with server racks and a digital cloud icon above them.
Managed service or on-prem solution

AirOn360® SDM is available either as a cloud-based service (SaaS) or as an on-prem solution added to the M(V)NOs backend.

Use cases of SIM lifecycle management explained

Remote SIM Activation

Most SIMs – even eSIMs - need to be personalized and configured for certain services to work properly. This typically happens at the Point of Sale (PoS). AirOn360® SDM performs the required SIM personalization upon SIM activation remotely. Subscribers do not need to go to the PoS and are able to use their new SIM and its services instantly.

Optimized SIM logistics

Having multiple different SIM profiles either for different subscriber groups or MVNOs means significant SIM stock keeping, distribution and logistics challenges that come with costs. With AirOn360® SDM you can reduce it to a single stock keeping unit. Specific SIM profiles or corporate identities could be easily created remotely just as cards are activated

SIM update

New devices in the market might cause unexpected errors in your network or new SIM-based services need to be rolled out. AirOn360® SDM allows you to easily send remote updates to your SIMs in the field during their entire lifetime, e.g. file system updates, applet updates, and device specific settings on the SIM.

5G enabling

You still have non- 5G SIMs in your network but already turned on 5G? AirOn360® SDM can convert your non-5G SIMs remotely into Transitional 5G SIMs without the need for a SIM replacement.

Mobile Device Management

Specific devices might need specific SIM profile configurations. AirOn360® SDM can automatically detect the type of device and trigger the provisioning of device settings and/or perform necessary SIM updates remotely based on the capability of the device. Additionally, AirOn360® SDM gives you a clear view of the installed device base of your subscribers. This information allows you to build targeted customer lists for more effective marketing campaigns and maximize VAS revenues with mobile analytics. 

Roaming steering

Based on the roaming agreements an MNO has with each roaming partner, there are preferred networks to roam on for each outbound subscriber in each country. AirOn360® SDM allows you to steer traveling subscribers to thepreferred roaming partner’s network via PLMN-batches or with our SmartRoam Hybrid solution by downloading network partner lists received from 3rd-party vendors to the SIM.

Why is G+D your trusted partner for SIM & Device Management?

  • G+D has a proven track record with billions of devices and SIM cards globally
  • G+D has almost 30 years of experience in SDM
  • State-of-the-art user friendly interface
  • Solution design saves time and effort
  • Highly scalable solution available on-prem or as SaaS
  • No downtime for upgrades

Frequently asked questions about SIM & Device Management

What is SIM & Device Management and why is it important?
How does SIM lifecycle management integrate with existing MNO systems?
How is data security ensured during OTA updates?

Related solutions

Blue smart card with embedded chip and Giesecke+Devrient logo on a solid blue background.
SIM Card

Today, SIM cards ensure more than the pure authentication to a network. They also enable data protection and mobile applications as well as services such as payment, transit, and digital car key, in addition to IoT-focused security applications.

EXPLORE SOLUTION
Close-up of hands holding a smartphone with blurred city lights in the background.
Consumer eSIM

Consumers benefit from a convenient and fully digital user experience. This opens up entirely new customer acquisition journeys for additional target groups. eSIM technology also fosters the development of innovative and attractive consumer device types, which in turn increases the demand for multi-device contracts. Learn more about AirOn360® Consumer our solution for consumer eSIM connectivity. 

EXPLORE SOLUTION

Get in touch

If you have any questions about our end-to-end business solutions or about our SecurityTech company, seek expert advice, or want to give us your feedback, our team is here to support you, anytime.