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Convego® Message: tailored, relevant, and engaging customer communications

Ensure every touchpoint is elevated from a routine message to an integrated marketing and branding opportunity.

Today’s customer demands exceptional communication experiences along every step of their journey. Brands have to work harder than ever to stand out from the crowd and connect with their customers – at the right time, in the proper channels, and with content they care about.

72% of customers only engage with marketing messages customized to their interests.

80% of consumers have said they are more likely to purchase from a brand that provides a personalized experience.

15% revenue boost on average, when banks and other financial institutions embrace tailored, personalized communications.

Creating tailored communications

Banks and fintechs worldwide are turning to our Convego® Message solution.  No matter the channel, we can enable banks to deliver right-first-time communications that are efficient, compelling and effective:

On-demand tailored card carriers

Customize carriers to deliver impactful, tailor-made, dynamic communication to cardholders that can be printed on demand. Deliver targeted content, helpful information, and brand messaging using customer data.

Digital carrier enhancements

Leverage the latest phygital tools to encourage deeper audience interactions with your traditional print. Use QR codes and interactive digital content to elevate printed communications and provide true omnichannel communications.

Customer messaging

Enable personalized ‘phygital’ messaging, blending traditional and digital media. Choose from our omnichannel SMS, email, and video communications to keep your customers informed – and delighted – throughout their issuance journey. 

Key benefits

  • More efficient, more planet-friendly communications logistics with print-on-demand
  • Facilitates a more modern, innovative and interactive experience
  • Improves your customer relationships and takes your marketing campaigns to the next level
  • Increases your card activation rates

Resources

Explore personalized omnichannel communication

Brochure

Tailor your issuance communications and build outstanding customer experiences.

Convego® Message helps you to transform your issuance communications, building deeper, more compelling relationships between you and your customers.

Convego® Message Designer at a glance

Datasheet

Discover how easy it can be to manage, tailor, and update your printed communications for right-first-time messaging and optimize your production process.

Related solutions

Convego® Message Designer

Control and customize your printed communications with Convego® Message Designer. Tailor every message for maximum impact using intuitive tools and templates.

Illustration of person receiving new card
Managed Card Issuance

Our managed card issuance frees up time so you can focus on your core business and your customer relationships.

3d model of a pay3d model: two persons sitting together with a payment card in the backgroundment card and two persons sitting together
Issuance for Partner

Our scalable Convego® issuance partner solutions enable you to access a wide range of our card services – including a unified software environment for the shop floor.

3d model: a person hands over a credit card to another person
Instant Issuance

We offer self-service solutions for your customers or fit-for-purpose issuance services for offshore locations and your branches.

Smart Issuance

Our next-generation card issuance platform brings an open environment and covers smart services and solutions for increased flexibility, transparency, and connectivity.

Illustration of a man reading a letter with his new payment card
Convego® Issuance Industrial Consulting

Let G+D streamline your in-house card personalization. Tailoring solutions to your needs, we diligently address current market challenges.

Woman looks at her cell phone
Digital First

Customer experience needs to be at the center of your digital strategy. "Mobile first" emerged as a popular catchphrase. Today, "Digital first" is a paradigm that is changing today’s world.

Get in touch

If you have any questions about our end-to-end business solutions or about our SecurityTech company, seek expert advice, or want to give us your feedback, our team is here to support you, anytime.