Convego® Message Designer: take control of every customer communication
Your printed communications should be as agile, tailored, and effective as digital messages. Convego® Message Designer can help.
Your customers expect a more streamlined experience from their interactions with financial institutions. Enhancing printed communications with targeted, personalized offers or additional services and supporting these customizations with enhanced digital support can ensure your communications have maximum impact.
That’s where Convego® Message Designer comes in – accessed from a simple, intuitive web portal with step-by-step instructions for adding personalization to every communication. You can manage every print campaign with a wealth of configurable templates, adding segmentation and variations to ensure the right message reaches the right customer – at the right time. Manage your printing process, using customer data to drive the content and print carriers on-demand – more efficient for you and better for the environment.
Your complete collateral management platform
Convego® Message Designer enables easy, straightforward access to view, manage, change and update your printed collateral—all in one convenient platform:
- Web portal: Access your carriers and submit changes to them in a self-serve manner.
- Seamless approvals: G+D reviews all changes to ensure your carriers and other printed materials are compliant and print correctly for a smoother path into your customers’ hands.
- Version control: Track and change multiple versions of your templates.
- Change management: Integrated workflow makes revisions and approvals easier than ever.
- Simple user experience: Intuitive UI with an instant preview option improves overall user experience.
How it works: the Convego® Message Designer journey
Our easy-to-use web platform turns a weeks-long turnaround into an agile, simple process:
Key benefits
- Rapid deployment: by streamlining the traditional user journey for change management, we can reduce the time it takes to update carriers to just one week instead of 6 to 8
- Self-serve approach: banks are empowered to edit and manage their communications in a self-serve manner
- Simple workflow: easy-to-use platform and workflow management for concurrent template changes
- Eliminate waste: avoid obsolete pre-printed stock causing waste and remove the need to maintain a complex supply chain for pre-printed collateral stock
- Missed opportunities: you can ensure every chance to build relationships with your customers is used effectively– no more missed marketing opportunities
Resources
Explore personalized omnichannel communication
Brochure
Tailor your issuance communications and build outstanding customer experiences.
Convego® Message helps you to transform your issuance communications, building deeper, more compelling relationships between you and your customers.
Convego® Message Designer at a glance
Datasheet
Discover how easy it can be to manage, tailor, and update your printed communications for right-first-time messaging and optimize your production process.
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If you have any questions about our end-to-end business solutions or about our SecurityTech company, seek expert advice, or want to give us your feedback, our team is here to support you, anytime.