Convego® Service Market - The Future of Card Issuance

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In today's rapidly evolving payments landscape, card issuers face increasingly complex operational issuance challenges. Traditional processes struggle to keep pace with significant market changes, including digitalization demands and product innovations, as well as evolving customer expectations and operational pressures. The digitalization of financial services, for example, has shifted how businesses manage their card issuance, with automated onboarding kiosks replacing in-person branch experiences as a key evolution. Meanwhile, product innovation has expanded the payment card beyond its traditional form to include wearables, new materials, and more.

These changes have been accelerated by consumers’ evolving demands for seamless, rapid service in a time-poor, digitally savvy, eco-conscious world. Financial institutions require increasing innovation and flexibility to design solutions that meet these requirements, while reducing internal burdens and operational pressures to maintain a competitive advantage.

Also, as branches downsize, financial institutions need to overcome the challenges of maintaining a physical presence in a digitalized world, while building next-generation payments and issuance journeys. Existing solutions often create information silos, requiring significant time and technical resources that many businesses cannot afford to allocate. In this climate, there's a clear need for a simplified, integrated solution that removes barriers and streamlines modern card issuance.

Woman using tablet with digital interaction concept

Learn about the range of phygital payments and issuance solutions that you can combine to build issuance processes that align with your specific operational and customer needs.
Steer your issuance operations with comprehensive and centralized monitoring, analytics, and management tools, enabling businesses to manage every aspect of their issuance experience – from stock levels and secure communications to card design and recycling schemes.
Access smooth, seamless, and intelligent digital integration through API and SDK-driven applications, enabling banks and fintechs to overcome technical integration barriers through secure, trusted issuance solutions that incorporate seamlessly into their digital estate without the need to invest in large-scale technology.

Operational efficiency:

Convego^® Service Market – Inventory

Easily access your product inventory held at G+D and compare consumption with stock fluctuations for planned stock extensions. See the complete list of materials used for producing new products – at a glance.

Convego^® Service Market – Drive

Drive is your storage application with G+D for exchanging information with our various departments or for receiving files from our production or personalisation centers.

Convego^® Service Market – Tickets

Tickets is your communication channel with G+D. You can use Tickets to ask a question, request information about new products, place an order – anything that you need to share with G+D in your day-to-day business.

Card management:

Convego^® Service Market – eSample

Streamlines card design workflows by enabling users to design scheme-compliant cards, reducing time-consuming iterations and resource-draining processes.

Convego^® Service Market – Track and Pull

This helps you to select a card at any personalization stage, giving you the exact status of a particular card. The Client can check all the product requests at an individual level and and can arrange for new pull requests, for example for arranging a non-standard courier delivery.

Convego^® Service Market - Portfolio

Portfolio allows you to view the complete list of products that G+D has manufactured for you, and for each product you can see the product definition, i.e. the carriers, labels and envelopes associated with it.

Sustainability solutions:

Convego^® Service Market – Recycle

Recycle is a G+D initiative to turn your cards into street furniture. By using this application, you can see how close you are to getting a new bench or object to recycle your cards.

For commercial banks and fintechs

Remove blockers and improve efficiencies with deployable functionalities to fit your unique requirements
Access a comprehensive suite of tools from one centralized location
Learn about interoperability with other and existing infrastructure

For developers

Get fast access to the resources you need for integration and quickly test the integration with your systems before going live with any new features
Ensure localization is seamless with multi-language support
Use solutions that are easily integrated

Smooth, seamless, and intelligent digital integration through API and SDK-driven applications

Our suite of API solutions, part of our wider Convego^® Service Market offering, enables banks and fintechs to overcome technical integration barriers through secure, trusted smart issuance solutions that incorporate seamlessly into their digital estate. Using our API solutions, you can optimize your card issuance experiences without investing in large-scale technology.

We apply our proven issuance expertise and package these innovative solutions into easily integrated offerings that eliminate complexity in your app or online banking. That way, you can efficiently launch new services to your customers.

Visit our developer portal to explore our suite of applications available through APIs.

API integration:

Card Status API

This API provides complete transparency over delivery-related information, reducing customer service inquiries with real-time updates.

Inventory API

This optimizes stock management through PCI-DSS certified infrastructure that securely connects to your systems for real-time monitoring.

Issuance API

This reduces issuance complexities by centralizing EMV^® key management and configuration, delivering ready-to-use EMV^® chip data.

One platform, endless possibilities

Brochure

Learn how Convego^® Service Market can help you build a customer journey perfectly aligned to their needs, while streamlining operations and overcoming modern issuance challenges.

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Illustration of person receiving new card

Our managed card issuance frees up time so you can focus on your core business and your customer relationships.

3d model of a pay3d model: two persons sitting together with a payment card in the backgroundment card and two persons sitting together

Our scalable Convego^® issuance partner solutions enable you to access a wide range of our card services – including a unified software environment for the shop floor.

Illustration of a man reading a letter with his new payment card

Let G+D streamline your in-house card personalization. Tailoring solutions to your needs, we diligently address current market challenges.

If you have any questions about our end-to-end business solutions or about our SecurityTech company, seek expert advice, or want to give us your feedback, our team is here to support you, anytime.

Convego^® Service Market: one platform, endless possibilities

Three pillars of modern issuance