Convego® Token Cockpit: placing control of digital payment credentials in your customers’ hands
Enhance the capabilities of mobile wallets by empowering customers with visibility and control over their digital payment credentials.
As e-commerce continues its exponential rise, more customers are storing their digital payment credentials with their most frequently visited retailers. Despite the convenience of card-on-file transactions for recurring payments, many customers:
- Have security concerns
- Experience checkout friction
- Lose track of where their payment credentials are stored
Your customers want control, convenience, and choice
The rise in digital payments means customers are visiting – and storing their payment card details with – more and more retailers. Customers are eventually losing track of who has their details and why. Customers today are more demanding than ever, with mobile-first experiences now the standard. They expect transparency, control, and a wide range of choices, all while maintaining the highest level of security.
For issuers, there’s an opportunity to enhance their mobile wallet with easy-to-use tools for consumers to view and manage their digital payment credentials – gaining top-of-wallet status in the process.
Introducing Convego® Token Cockpit: a one-stop hub for digital payment credentials
Introducing Convego® Token Cockpit – a one-stop hub for digital payment credentials. Cockpit allows banks and card issuers to provide their customers with a token management tool that can be integrated into a mobile banking app – empowering the consumer to use their mobile app as a remote control for their payment cards.
Consumers can effortlessly create, suspend, and revoke tokens, as well as push-provision connected cards to X-Pays, merchants, or Click to Pay services – all within their mobile app.
Take your mobile banking experience to the next level with Convego® Token Cockpit.
Combat provisioning fraud by removing unrecognized connections
Convego® Token Cockpit’s digital wallet control feature enables your customers to easily recognize their own devices after enrolling their payment card into a digital wallet. Card connections to the current device are clearly displayed, along with the enrollment date and device description. So, your customers can easily view and remove connections to unrecognized devices, effectively combating provisioning fraud.
Key benefits: enhancing experiences for you – and your customers
Improve customer loyalty and satisfaction
As customers can manage their tokenization activities, they’ll interact with your brand more. This positive consumer interaction strengthens brand engagement.
Stimulate new business model opportunities
Offering a one-stop central hub for consumers’ digital payment credentials, opens up new propositions such as merchant and loyalty offers.
Enable self-service and deliver cost savings
Strengthen e-commerce transactions by allowing card-on-file merchant payments to be processed securely.
Fosters convenience
Your customers can effortlessly use cards with their favorite merchants, OEM wallets, and Click to Pay services.
Fosters convenience
Your customers can effortlessly use cards with their favorite merchants, OEM wallets, and Click to Pay services.
Empower control
Offering a central hub for consumers’ digital payment credentials opens up new propositions – such as merchant and loyalty offers.
Turning customers into fans
Two decades ago, the concept of checking your bank balance online was revolutionary; today, it's about transforming your mobile device into a remote control for managing your digital payment credentials.
Our solution, Convego Token Cockpit, emerged victorious in the FF Awards within the consumer banking category, showcasing its ability to elevate the mobile banking experience for today's consumers.
Creating a compelling mobile wallet experience enables banks to remain at the core of their consumers’ digital universe and stand out in the competitive mobile wallet market.
Resources
Infographic
Stay top-of-the-digital wallet
Imagine the convenience of turning a mobile device into a controller for all payment cards across all digital channels. With full self-service capabilities, your customers will have the visibility and control they crave. Get your copy of the infographic today and explore how to take your mobile banking experience to the next level.
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If you have any questions about our end-to-end business solutions or about our SecurityTech company, seek expert advice, or want to give us your feedback, our team is here to support you, anytime.