Convego® Activate: your frictionless and secure solution to activate bank cards

Today’s busy, digitally focused lifestyles require a more flexible "digital first" approach to issuing PINs, enabling customers to receive or retrieve their PINs whenever and wherever they need, without compromising security. Convego® Activate provides a simple, secure, out-of-the-box solution to enable issuers to deliver PINs to their customers digitally, through whatever channels are most convenient to their customers.

Benefits

Experience a frictionless and modernized consumer experience:

  • Ultimate convenience & security at the same time (no sensitive data)
  • Cost saving as our solution complements and reduces the need for IVR, phone, or legacy activation processes
  • Increased ROI as cardholders will be encouraged to install and start using the mobile banking app
  • Amplified marketing opportunities for the bank with call-to-action features
  • Optimized consumer journey with personalized messaging in any context
  • Full harmonization with various Issuance Services (e.g. notification, renew, PIN management)

Convego® Activate ePIN – help your customers in the activation process

Changing your PIN services to a "digital first" approach has several benefits:

  • Faster activation and first use: digital solutions enable customers to receive their PIN instantly and start to use their card right away
  • Simplified supply chain: without the need to print and ship PIN mailers, logistics and supply chains become simpler and more straightforward
  • Cost savings: time and money are saved compared to postal delivery
  • Leverage sophisticated digital security: issuers’ existing online and mobile services will already use sophisticated digital security and validation technologies, so their customers’ PINs will be protected
  • Environmentally beneficial: moving to digital PIN offerings reduces the amount of printed material that issuers need to produce, eliminating packaging materials and related environmental problems

Convego® Activate ePIN seamlessly integrates with your online banking services. Mobile banking reaches customers anywhere by enabling digital PIN services in issuers’ existing mobile banking apps. SMS service is available for card holders without access to smart technology by offering PIN services securely through SMS.

Download Convego® Activate ePIN information brochure

Digital first customer PIN services

Here you can read why changing your PIN services to a "digital first" approach is a game changer. Download our Convego® Activate ePIN information brochure here.

Convego® Activate eActivate: Remove the friction in your activation journey

Bridge the activation gap and move closer to your customers with instant activation services, whenever, and wherever they need.

Adopting Convego® Activate eActivate allows banks to replace or supplement their existing card activation services with new, secure offerings that are more convenient and easier for end customers to navigate. Once active, Convego® Activate eActivate facilitates and automates card activation and provides the foundation for convenient card activation services.

Benefits

  • Sophisticated customer journey: Build a modern, frictionless consumer experience.
  • Secure solution: Offer your customers the ultimate in convenience & security.
  • Resource optimization: Save time and money versus traditional activation processes.
  • ROI growth: Increase ROI through increased customeruse of mobile banking apps.
  • Tailored offerings: Personalized mailers allow sophisticated marketing call to actions and tailoredservice offerings.
  • Flexible integration: Fully and efficiently integrates with other G+D issuance management services.

Download Convego® Activate eActivate information brochure

Instant activation services

Find out more about our revolutionary, real-time card activation solution, Convego® Activate eActivate, that enables banks to quickly, seamlessly and cost-effectively build a secure, customer-centric immediate activation service.

Related solutions

Managed card issuance

Let us manage your card issuance. This puts you as the issuing bank in the enviable position of being able to dedicate yourself completely to your core business and manage relationships with your cardholders.

Card issuance for partners

Our scalable Convego® Issuance Partner solutions enable you to access a wide range of our card services – including a unified software environment for the shopfloor. You can buy cards or modules from us, but you do not have to worry about the related landscape of distributed machines and software.

Instant issuance

We offer self-service solutions for your customers or fit-for-purpose issuance services for offshore locations and your branches.

Smart issuance

The next level in card issuance: smart issuance frees up the traditional choices related to issuance. Our next-generation card issuance platform brings an open environment with it and covers smart services and solutions for increased flexibility, transparency, and connectivity.

Issuance outsourcing

G+D can help you optimize in-house card personalization. In coming up with a tailored solution for you, we take current market challenges into account. Our offering comprises consulting services and a wide range of possibilities that tap into our outstanding card expertise, whether it means transferring your site, staff, or machinery to us.

Digital first – Convego® Now

With Convego® Now we bring digital and physical card issuance together. This is our main promise but there is more.

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