Card issuance services that make the difference

As an issuer, you must have your core processes under control. Card payments and transactions must be processed in a secure, stable and quick way. Issuer, financial institutions, acquirer, merchants and customers - all parties involved in the value chain depend on process excellence. This is a must.

But mastering processes is only the basic prerequisite for your market success. With our card issuing services, you can create a truly differentiated customer experience at both physical and digital touch points. This way, our card services maximize your brand recognition and boost customer loyalty. From day one, our services expand the revenue streams of your customer relationships. Our smart card issuance services and solutions give you full control, visibility and traceability throughout the complete card issuance process – Physical and digital. The same in-depth visibility is even available to your cardholders, too.

Benefits of our services

  • Full visibility and traceability for you and the cardholder
  • Enhanced flexibility to take advantage of predefined user journeys or even create new ones
  • Multi-channel support for digital and physical touchpoints
  • Out-of-the-box offerings for banking and card issuance as a service

Superior issuance services to boost customer relationships

Today modern bank customers expect secure, convenient, and speedy service configured to their needs and lifestyle. We understand the pressure that creates that for you. With our support, you can meet these expectations by delivering highly secure, quality products in the shortest possible time. We provide one-stop-shop service to handle your project – from development, customization, and production through to packaging and secure delivery.

Managed card issuance

Let us manage your card issuance. This puts you as the issuing bank in the enviable position of being able to dedicate yourself completely to your core business and manage relationships with your cardholders.

Card issuance for partners

Our scalable Convego® Issuance Partner solutions enable you to access a wide range of our card services – including a unified software environment for the shopfloor. You can buy cards or modules from us, but you do not have to worry about the related landscape of distributed machines and software.

Instant issuance

We offer self-service solutions for your customers or fit-for-purpose issuance services for offshore locations and your branches.

Smart issuance

The next level in card issuance: smart issuance frees up the traditional choices related to issuance. Our next-generation card issuance platform brings an open environment with it and covers smart services and solutions for increased flexibility, transparency, and connectivity.

Explore our smart cards

More insights into card issuance services

Banking brands need to offer the personal touch

There are big opportunities for banks that can deliver a good customer experience as consumer’s expectations of personalisation in banking increase.

The advantages of outsourcing payment services

Partnering with a specialist outsourcer offers a range of operational advantages. Access to new technology and expert personnel are two benefits when it comes to card issuance services. But there's more. Our online magazine shows you how you can profit from our expertise.

Instant issuance to usher in new era of banking

We live in a fast-paced society. Banks must react quickly to consumer demands for instant service or information. Instant card issuance kiosks meet these expectations by removing the need to visit a branch. At the same time, they increase a bank's footprint and improve banking reach into underserved communities.

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