Maintenance solutions ensure you remain on-site, on-time and on-budget
From preventive maintenance to peace of mind, our range of customer-oriented services and genuine, manufacturer-certified spare parts guarantee the unwavering quality of our systems and solutions.
Our aim is to optimize the availability and functionality of your systems. With experienced technicians and service teams around the globe at your disposal, you can maximize uptime and productivity.
Benefits of our maintenance solutions
- Customized: individual support tailored to your needs with cost control
- Regular: systematic scheduling of maintenance tasks for optimum system availability
- Quality-tested: original spare parts from the manufacturer – developed for high-performance operation
- Fast: short reaction times and short-notice deliveries
- Worldwide: maintenance and spare parts service available on-site everywhere
- Transparent: explanatory and detailed documentation makes updates easy to understand
- Comprehensive: we are at your side during all phases of service, including during relocations and shutdown of operations.
Our care packages: customized maintenance to meet your needs
Our three-level service concept ensures every customer receives the necessary care to maintain the quality of our systems, within any budget. You can also receive individual care models tailored precisely to your needs.
Quick and reliable: genuine, manufacturer-certified spare parts you need
Our top priority is genuine, customized production – that’s why we deliver genuine spare parts at short notice and offer a fast corrective maintenance service worldwide. We only use manufacturer-certified spare parts that are quality tested and specifically developed for high-performance operation. This helps us to reach our primary customer objective: that cash processing operations never stand still. In addition, we provide customers with a wide selection of tested consumable materials, ranging from band paper to shrink wrap.
Depot repair service
Damaged machine parts such as sensors, can be brought to your nearest G+D repair center, to be repaired and returned as quickly as possible. For certain system components we also offer an optional replacement service to restore your system to full functionality even sooner.
Giesecke+Devrient Currency Technology America, Inc