Convego® me

The process of onboarding and registering new customers is a very important step in the customer relationship journey. Creating a great user onboarding experience yet being compliant with local Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations is a key challenge in an increasingly digital world.

Our flexible and scalable system platform addresses many regulatory needs and exception handling:

  • LEVEL 1 – Automatic document read: ID document capture, country/document type recognition, and OCR-based readout and check of data
  • LEVEL 2 – Biometrics: Face recognition and comparison, liveness detection
  • LEVEL 3 – ID document validity check: Dynamic security feature detection, holograms, and optically variable check
  • LEVEL 4 – Manual backup check: Asynchronous manual check of acquired data, review of security features and biometrics, and checks based on captured photos and videos
  • LEVEL 5 – Video-ident: Video-ident process compliant with various regulations (AML, KYC)

With our solution, you:

  • Increase conversion rates by up to 50% through the introduction of Secure Remote Identification
  • Reduce the time from application to account opening from days to minutes with a 100% digital process
  • Lower the cost for customer identification by more than 60% versus a conventional in-store onboarding flow

Downloads Convego® me

For an easy overview of all benefits with our compliant digital onboarding solution, download our Playbook. Besides, find examples for use cases in our solution brief.

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Convego® Mobile Authentication

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Convego® tap

Our latest innovation allows your cardholders to continue relying on the card that they already have at hand. Strong Customer Authentication use scenarios can be accessed with a single tap on their mobile device.

Convego® CloudPay eCOM and SCA

The biggest concern for e-commerce and online payments is cart abandonment at checkout. Tokenization and Strong Customer Authentication – or what we call delegated authentication – can prevent it and help increase conversions.


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G+D Mobile Security, Inc.

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