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Convego® Mobile Authentication

Simple, seamless, and secure passwordless authentication

Customers should not have to endure a cumbersome experience when it comes to authentication. However, traditional two-factor authentication (2FA) approaches like a one-time password (OTP) are neither convenient nor safe. 

These OTPs sent by SMS as a second factor of authentication can be phished and hacked; the message itself can be delayed or dropped, and the phone can be SIMjacked. Not only does it compromise security, but it also adds friction to the customer experience at a critical point 

To enable smoother authentications, greater security, and an improved customer experience, G+D offers Convego® Mobile Authentication (CMA).  

CMA is a highly secure, seamless, and biometric-based solution that enables authentication without passwords or PINs by allowing customers to authenticate with multiple biometric options - face, voice, iris, or fingerprint - and even combine them for added security. 

Authentication feels invisible yet secure – all you need for strong customer authentication is a touch of a thumb or a glance at a camera. 

Digital 3d model of a smartphone with fingerprint authentication

Use cases

It integrates flexibly into a variety of applications.

  • Smoother registration: Biometric verification speeds up and simplifies the process, boosting signup conversions and time to access mobile banking – creating instant value for the first-time user
  • Convenient logins. Accessing accounts via native mobile applications and browser-based web apps is even easier with no passwords to remember.
  • Secure authorizations. Many transaction types, such as money transfers and high-value payments, can be approved quickly and seamlessly using biometric options.
  • Improved e-commerce experience. Biometric authentication minimizes Card Not Present fraud while reducing cart abandonment rates compared to traditional 3D Secure passwords.
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Elevate Security

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Enhance CX

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Reduce Cost

CMA in a nutshell:

  • Scalable proven platform: uses standard APIs which can easily integrate with your current orchestration flows.
  • Enables rapid passwordless authentication: with biometrics, the entire authentication process is as easy as unlocking your phone. The FIDO-based technology under the hood keeps the second factor invisible to the user (public/private key exchange) making two-factor authentication feel like one. 
  • Mitigate common cybersecurity threats: by using FIDO protocols, it encrypts communication throughout the authentication process, and stores private keys and biometric information on users’ devices.
  • Achieve regulatory compliances: CMA is fully compliant with PSD2, RBI, and other global regulations.
  • Unbeatable value: It unlocks mobile’s unparalleled potential by combining smartphone biometrics with modern authentication-striking a balance between usability, cost-effectiveness, and security.
  • No Vendor lock-in, the solution is based on open FIDO standards aimed at developing authentication standards that would "help minimize the world's over-reliance on passwords"
  • Future-proof solution: It provides the flexibility to easily integrate new upcoming authenticators when needed.

Case study

Cover of the case study for Convego Mobile Authentication

See how we could provide an outstanding solution for a commercial European bank not only securing the authentication process but simplifying the customer experience with biometrics.

Trend reports

Cover of infograhic 6 reasons to implement biometrics now
6 reasons to implement biometrics now

Authentication is the front door to numerous digital services and consumers have made it clear that traditional authentication approach is not a convenient option - they prefer biometrics, which is now available on most smartphones. Biometric solutions strike a balance between robust security and a seamless experience.

Cover of the trend report about sms authentication
How secure is an SMS in authenticating identities?

SMS as a second factor of authentication is not as safe as once imagined – but there are secure alternatives such as FIDO that can deliver a solution that satisfies service providers, and end consumers, whilst also maintaining regulatory compliance.

Cover of the trend report about PSD2
PSD2 - the rise of the non‐bank

The introduction of PSD2 has had a hugely powerful effect on the financial services industry, driving a wave of fintech startups and forcing banks to transform and innovate in ways they never have before, ultimately providing a better and more secure service.

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Convego® CloudPay eCOM and SCA

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Get in touch

If you have any questions about our end-to-end business solutions or about our company, seek expert advice, or want to give us your feedback, our team is here to support you, anytime.

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