Convego® Now offers a new reality – fast, simple, and digital
Digital first is customer first. This is easily said. But for banks it is actually the essential principle for processing payments and transactions in order to build a unique and future-proof customer experience. This holds true for credit cards, debit cards, mobile banking apps, and new services. Customer experience needs to be at the center of your digital strategy. "Mobile first" became a slogan in the early days of the mobile device era. Today, "Digital first" is a paradigm that is changing today’s world.
Digital journeys are guiding those financial institutions that want to provide extraordinarily convenient and seamless payment solutions, and boost activation as well as credit card and debit card transaction rates. We offer a secure, end-to-end banking experience throughout the customer lifecycle, providing digitalized services that are ahead of the competition. We take the customer's user experience to heart.
You can profit from the digital first philosophy with our approach, by:
- Creating a seamless digital experience that fosters customer loyalty
- Increasing instant card activation and transaction rates with debit and credit cards
- Supporting multi-channel issuance, and blending digital and physical issuance
- Providing out-of-the-box offerings for banking and issuance as a processing service
This is Convego® Now
Convego® Now is G+D’s industry-leading portfolio of solutions that enables banks and financial institutions to provide their customers with services such as digital issuance and digital payment. Unlike traditional payment landscapes, digital journeys are an amalgam of various modes of processing. Smart issuance services such as instant issuance or issuance APIs, as well as tokenization and authentication solutions, form the backbone of a smooth digital experience. Putting customers first means always presenting the digital service in the customer journey first. Providing a smooth mobile app experience for banking transactions is an example. Delivering a digital credit or debit card before the physical card arrives so that the customer can activate and immediately use it for purchasing, either online or in store, is another.
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Fast, simple and digital first issuance solutions
The modern payment landscape isn’t changing, it has changed. Digital and mobile payment solutions are now not just optional extras, they are a fundamental part of the customer experience, and market expectations have evolved to match.
Matching solutions with the core of the customer user experience
There are a variety of ways to craft a compelling journey and ensure a smooth digital experience. Our solutions match the changing face of customer demands and can lead to your success. The value of traditional competitive differentiators will decrease in the future, and streams of traditional revenue sources will be commoditized, resulting in reduced growth. But with our solutions, you can secure the digitalization of payment solutions for continued profitability.
Digital Payment Solutions
In our connected world, it’s already a reality: G+D’s CloudPay Suite offers solutions for digital wallets, e-commerce payments, wearable enablement, and tokenization lifecycle management. Brands use it to refine their products and provide their customers with a choice of payment options.
Customer acquisition has never been easier, more secure, or – first and foremost – more compliant. Our digital onboarding solution speeds up customer activation for a good start into a profound and long-lasting relationship.
Superior Issuance Services to boost customer relationships
Today modern bank customers expect secure, convenient, and speedy service configured to their needs and lifestyle. We understand the pressure that creates that for you. With our support, you can meet these expectations by delivering highly secure, quality products in the shortest possible time. We provide one-stop-shop service to handle your project – from development, customization, and production through to packaging and secure delivery.
Managed Card Issuance
Let us manage your card issuance. This puts you as the issuing bank in the enviable position of being able to dedicate yourself completely to your core business and manage relationships with your cardholders.
Card issuance for partners
Our scalable Convego®® Issuance Partner solutions enable you to access a wide range of our card services – including a unified software environment for the shopfloor. You can buy cards or modules from us, but you do not have to worry about the related landscape of distributed machines and software.
We supply self-service solutions for your customers or fit-for-purpose issuance services for offshore locations and your branches.
The next level in card issuance: smart issuance frees up the traditional choices related to issuance. Our next-generation card issuance platform brings an open environment with it and covers smart services and solutions for increased flexibility, transparency, and connectivity.
Why APIs are essential to Banks’ Digital Hopes
APIs are one of the key technologies behind emerging “Open Banking” initiatives, boosting competition in the financial services market. Find out more in our Spotlight magazine.
Two Awards for our Digital Payment Solutions
Leading digital technology analyst Juniper Research has honored two G+D solutions with the Future Digital Award for Payment Innovation. Both the digital wallet solution and the wearables payment-enabling platform won the top prize in their respective categories.
Mastercard approves G+D as Digital Activity Customer
G+D has been granted approval by Mastercard as a Digital Activity Customer. This cooperation with Mastercard continues our legacy of innovating and securing electronic payment ecosystems and marks another successful milestone within our long-term strategy of creating confidence and establishing strong partnerships.