Transform your business with our powerful retail payment and loyalty solution
For retailers, today’s multichannel world can be a challenge. Firstly, you have to deal with multiple credit and debit card brands and cash payments, as well as new technologies such as QR code ePayments and mobile wallets. You have to master and engage with the multi-faceted ecosystem of merchant services and payment processors. Your Point-of-Sale (POS) devices must cater for multiple payment methods, which requires an investment in technology to enable those payments.
Retailers face big challenges, including multiplicity of payment methods, integration of POS and backend technologies, offering service in rural and distributed locations with poor connectivity, seamlessly merging digital and in-store payment experiences. To mention some. All bundled together with the need to provide a best-in-class customer experience. Our Convego® Pearl loyalty solution can enable retailers to meet these challenges and deliver a full-featured, multi-channel in-store payment system at scale. It puts your brand in front of the customer and creates stickiness, and the same time allowing you to evolve new revenue streams!
Benefits of Convego® Pearl
- Pearl offers physical/virtual card issuing & life-cycle management, payment processing and a robust loyalty engine, geared around social sharing for maximum growth
- Pearl’s robust architecture is capable of deployment from tens of thousands to hundreds of millions of subscribers or cards
- Pearl is in use in thousands of retail outlets handling millions of complex payment and loyalty transactions
- Pearl can easily integrate with 3rd party systems such as ERPs, CRMs, or Payment Gateways, as well as being adaptable to specific retailer requirements
- Pearl can generate float and improve consumer retention
- Pearl is an ideal complement to mobile services and applications, enabling Over the Air (OTA) issuance of virtual cards and lifecycle management, as well as contactless payment, mobile top-up and OTA loading
- Pearl helps to minimize interchange fees and cash handling expenses, reducing costs throughout the customer journey.
Convego® Pearl in a nutshell
Convego® Pearl is a payment and loyalty program management solution designed to enable retailers to own and control the transaction and the customer relationship.
An all-in-one solution, Convego® Pearl connects multiple payment devices in-store with multiple payment methods and offers a robust management module for loyalty programs, for a seamless and full-featured customer payment experience.
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Turbo-charging loyalty and payments in retail
Today’s consumer has never had so many choices to pay: Credit and debit cards exist alongside loyalty cards for different brands, cash and pre-paid gift and payment cards for specific retailers. But we know how to enable success for customers within retail, quick service restaurants and petrol stations, generating loyalty.
Convego® Pearl for mobile
This closed-loop payment system with a mobile-first approach decreases cost for internal implementation and external roll-outs, and it increases customer stickiness as it is a convenient way to reach your broader customer base. Since the solution is based on QR codes, in a non-NFC environment, you avoid POS abandonment as solution works on any mobile phone with a camera and a screen.
Convego® Pearl is the choice of one of the world’s largest oil companies and the leading gas station network provider in China. As such, the Convego® Pearl solution is currently powering PetroChina’s 20,000 gas stations and a total of more than 3.5 million transactions per day, with a deposit capital of 30 billion RMB.
The challenge of a multi-channel payment experience
With QR code enabled contactless payment for mobile, the consumers can conveniently but foremost securely pay contactless – and at the same time enjoy loyalty features and avoid overspending.
Expert opinion about QR-code payments
Juniper Research Lead Analyst Nick Maynard and Jukka Yliuntinen, Head of Digital Solutions at G+D in talk about contactless payments solutions and its future.
More insights into our loyalty solutions
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If you have any questions about our end-to-end business solutions or about our company, seek expert advice, or want to give us your feedback, our team is here to support you, anytime.