A multi-channel payment experience allowing retailers to stay on-top

For retailers, today’s multichannel world can be a challenge. Firstly, you have to deal with multiple credit and debit card brands and cash payments, as well as new technologies such as QR code ePayments and mobile wallets. You have to master and engage with the multi-faceted ecosystem of merchant services and payment processors. Your Point-of-Sale (POS) devices must cater for multiple payment methods, which requires an investment in technology to enable those payments.

Retailers face big challenges, including multiplicity of payment methods, integration of POS and backend technologies, offering service in rural and distributed locations with poor connectivity, seamlessly merging digital and in-store payment experiences. To mention some. All bundled together with the need to provide a best-in-class customer experience. Our Convego® Pearl loyalty solution can enable retailers to meet these challenges and deliver a full-featured, multi-channel in-store payment system at scale. It puts your brand in front of the customer and creates stickiness, and the same time allowing you to evolve new revenue streams!

Profit from the benefits of Convego® Pearl:

  • Pearl offers physical/virtual card issuing & life-cycle management, payment processing and a robust loyalty engine, geared around social sharing for maximum growth
  • Pearl’s robust architecture is capable of deployment from tens of thousands to hundreds of millions of subscribers or cards
  • Pearl is in use in thousands of retail outlets handling millions of complex payment and loyalty transactions
  • Pearl can easily integrate with 3rd party systems such as ERPs, CRMs, or Payment Gateways, as well as being adaptable to specific retailer requirements
  • Pearl can generate float and improve consumer retention
  • Pearl is an ideal complement to mobile services and applications, enabling Over the Air (OTA) issuance of virtual cards and lifecycle management, as well as contactless payment, mobile top-up and OTA loading
  • Pearl helps to minimize interchange fees and cash handling expenses, reducing costs throughout the customer journey.

Convego® Pearl in a nutshell

Convego® Pearl is a payment and loyalty program management solution designed to enable retailers to own and control the transaction and the customer relationship. An all-in-one solution, Convego® Pearl connects multiple payment devices in-store with multiple payment methods and offers a robust management module for loyalty programs, for a seamless and full-featured customer payment experience.

Our EPS integrates smoothly with the majority of payment methods available in the Chinese market,from cards powered by China Union Pay, to the retailer’s self-issued fleet cards, third party fleet cards and mobile wallets like WeChat and AliPay. Since deployment in 2017, revenue enabled by Convego® Pearl has increased dramatically, with forecasts of over €1 million in revenue in FY2020.

A global energy business which recently successfully entered the Asian market

Download the success story here

We enable customer satisfaction that boosts your revenue

Today’s consumer has never had so many choices to pay: Credit and debit cards exist alongside loyalty cards for different brands, cash and pre-paid gift and payment cards for specific retailers. But we know how to enable success for customers within retail, quick service restaurants and petrol stations, generating loyalty.

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