The ever-increasing pace of commercial life means that cash centers are under greater pressure to process banknotes and banknote data more efficiently. The most common problem facing cash center managers working in central or commercial banks, cash-in-transit (CIT) companies, and casinos is a lack of transparency.
Process anomalies, counting or stacking errors, stoppages in banknote processing systems, time lost to unplanned maintenance, and a lack of visibility over the entire cash flow process – all these are factors that slow processing down.
“A typical problem facing a cash center manager is to determine whether it’s the machine, the operator, the note quality, or the process that’s not working properly,” says Robert Rose, Senior Product Manager Digital Customer Solutions in the Currency Technology business of G+D.
“Managers want to be able not only to see the performance of a single cash center, but also to compare different site, operator and service-related data.”
Integrated end-to-end software solutions meet this challenge by turning data from machines, sites, and resources into operational excellence. As well as the number of notes, this data includes throughput, counting and stacking performance, the number of rejected notes, and, crucially, where and why jams and stoppages are occurring.