Hyper-personalization in banking: 6 ways to success
The global trend of hyper-personalization has reached banking. We look at how banks can make the most of customer data to improve customer experience.
In a world where everything is connected through IoT, our actions on the internet generate data which can be used to create personalized user experience.
The global trend of hyper-personalization has reached banking. We look at how banks can make the most of customer data to improve customer experience.
Discover what banks think about the trends at the intersection of physical and digital banking, from developing a cohesive customer journey to ensuring a physical presence.
At G+D’s DCX event, digital payment expert Richard Turrin and G+D’s Gabrielle Bugat came together to discuss phygital transformation.
How can banks and fintechs take a lifestyle-first approach to generate new customers and drive loyalty and engagement?
Personalized marketing is one way to drive consumer loyalty – but offering customizable products takes it to the next level.
As discussions surrounding the intersection of physical and digital intensify, the right approach will be instrumental for banks to evolve customer relationships and improve customer loyalty.
Retail and digital-first organizations have been adept at using new technology to offer customers personalized experiences. Can the banking sector catch up?
Our lives are slowly returning to normal, but what does this mean for banking? A phygital approach could revolutionize customer experience.
As governments begin to introduce vaccination certificates, there are five key considerations that will determine their success.