We are currently experiencing the third wave of digitalization, transforming industries by enabling entirely new products and services built on reimagined business models and digital ecosystems.
A quiet shift in how apps deliver financial services is driving banks to rethink their customer strategies. As a recent report from Mobey Forum explains: “Progressive banks are already moving ahead with embedded finance journeys, threatening to leave others behind. If your bank is not yet pursuing a well-defined strategy, you should familiarize yourself with the drivers of embedded finance, its relevance and its impact on the industry’s traditional value chain.”1
The report predicts that embedded finance transactions in the United States will grow from $2.6 trillion in 2021, roughly 10% of GDP, to $7 trillion by 2026, while in Europe, embedded finance could account for up to 15% of banking revenues by 2030.2
Advances in mobile technology, APIs, cloud computing, and data analytics have made this shift possible. Customers increasingly expect services that are effortless, real-time, and integrated into their daily lives, rather than forcing them through multiple disconnected steps.
“This really is transformational in terms of what banks feel they must offer their customers, especially given the competition from fintechs, neobanks, Big Tech, and other platform providers,” said Dominik Wurzer, Managing Director Digital Banking at G+D Netcetera.
Let us consider the challenges facing financial institutions as they look to establish themselves in this evolving ecosystem.





