Transforming customer experience with phygital
Our lives are slowly returning to normal, but what does this mean for banking? A phygital approach could revolutionize customer experience
Digitalization
New technologies and software solutions are increasing efficiency and improving data transparency as well as customer value and satisfaction
Is frictionless payment always the most sustainable way?
Climate change could mean it’s time for consumers to rethink how they spend responsibly
Why a holistic approach is key to CBDC security success
What are the keys to ensuring CBDCs are as secure as possible?
Why quantum computing is still at the kindergarten stage
Discover the current state of quantum computing as two industry experts discuss the latest developments
How to improve the payment card activation process
Discover the benefits of digitalizing the payment card activation process
Key considerations for vaccination certificate success
As governments begin to introduce vaccination certificates, there are five key considerations that will determine their success
How the EPI can help to deliver Europe’s digital goals
The European Payments Initiative has benefits for consumers, businesses, and banks
Why retailers need a payment and loyalty program
The evolving retail landscape means retailers have to keep up with changing customer behavior
Finding a balance between digital and in-person banking
Phygital solutions could help banks to thrive by providing a seamless and adaptive service to their customers
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