Financial Platforms
In the digital age, physical and digital consumer journeys are converging across all facets of life. Shopping, payments, and banking have seamlessly integrated into the digital realm, reshaping how consumers interact with financial services. We look at the innovations these developments drive across payments and banking.
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The rise of the non-bank
Changes in customer behavior and the emergence of fintechs: traditional banks are facing challenges. How should they adapt?
The bank is where the customer is
The pandemic changed the way we access banking services. How can banks leverage technology and develop their physical presence to maximize user experience?
Micropayments: a work in progress
Micropayments could revolutionize industries and business models – and some say they have finally found the answer to scaling tiny transactions.
Digital payment trends and opportunities
A look at the biggest payment trends to keep an eye on over the next 12 months – and the opportunities they present banks and payment providers.
Adding a personal touch to the payment experience
Customers expect payments to be simple and secure. Payment providers want to stand out. Biometric cards are part of the answer to both these needs.
Go Digital First: make phygital work
Digital First needs to be part of every bank’s phygital strategy. Tech-savvy customers demand as much in their search for the best experience.
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