Financial Platforms
In the digital age, physical and digital consumer journeys are converging across all facets of life. Shopping, payments, and banking have seamlessly integrated into the digital realm, reshaping how consumers interact with financial services. We look at the innovations these developments drive across payments and banking.
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The rise of the non-bank
Changes in customer behavior and the emergence of fintechs: traditional banks are facing challenges. How should they adapt?
Micropayments: a work in progress
Micropayments could revolutionize industries and business models – and some say they have finally found the answer to scaling tiny transactions.
The bank is where the customer is
The pandemic changed the way we access banking services. How can banks leverage technology and develop their physical presence to maximize user experience?
Going frictionless with one-click checkout
For consumers, online payment is not just a transaction but an experience. One-click checkout can make that experience intuitive, streamlined, and secure.
Go Digital First: make phygital work
Digital First needs to be part of every bank’s phygital strategy. Tech-savvy customers demand as much in their search for the best experience.
BNPL: an opportunity for banks?
BNPL is here to stay: how can banks adapt responsibly to the evolving payments landscape and compete with fintechs for millennial and Gen Z customers?
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