The rise of super apps
Super apps are taking off, and thanks to open banking, commercial banks are developing them too. We look at what to consider before launching a super app
Personalization
In a world where everything is connected through IoT, our actions on the internet generate data which can be used to create personalized user experience
The bank is where the customer is
The pandemic changed the way we access banking services. How can banks leverage technology and develop their physical presence to maximize user experience?
Electronic payment: phygital, inclusive, and sustainable
A phygital approach can improve customer experience in the future. What are the other aspects of electronic payment solutions?
Six ways banks can increase hyper-personalization in banking
The global trend of hyper-personalization has reached banking. We look at how banks can make the most of customer data to improve customer experience
Are banks ready for the phygital future?
Discover what banks think about the trends at the intersection of physical and digital banking, from developing a cohesive customer journey to ensuring a physical presence
Driving phygital banking transformation
At G+D’s DCX event, digital payment expert Richard Turrin and G+D’s Gabrielle Bugat came together to discuss phygital transformation
Are banks becoming lifestyle brands?
How can banks and fintechs take a lifestyle-first approach to generate new customers and drive loyalty and engagement?
Customizable bank cards foster customer loyalty
Personalized marketing is one way to drive consumer loyalty – but offering customizable products takes it to the next level
Phygital banking: the perfect customer journey
As discussions surrounding the intersection of physical and digital intensify, the right approach will be instrumental for banks to evolve customer relationships and improve customer loyalty
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