Personalization

Phygital customer experiences enable banks to offer the best of both physical and digital.

Beautiful and cutting-edge: the new Danish passport brings together the best of design and innovation to create a truly unique document. Read about what makes this passport so special here.

Developing banking accessibility improves inclusion and makes life easier for millions of people around the globe. How can banks improve?

Super apps are taking off, and thanks to open banking, commercial banks are developing them too. We look at what to consider before launching a super app.

The pandemic changed the way we access banking services. How can banks leverage technology and develop their physical presence to maximize user experience?

A phygital approach can improve customer experience in the future. What are the other aspects of electronic payment solutions?

The global trend of hyper-personalization has reached banking. We look at how banks can make the most of customer data to improve customer experience.

Discover what banks think about the trends at the intersection of physical and digital banking, from developing a cohesive customer journey to ensuring a physical presence.

At G+D’s DCX event, digital payment expert Richard Turrin and G+D’s Gabrielle Bugat came together to discuss phygital transformation.