#Payment Technology

G+D Spotlight Podcast: Thriving with phygital


The message by now is clear: customers want and expect a phygital banking experience. In our Spotlight podcast, G+D’s Andrea Paric, Head of Fintech North America, speaks with Himani Nagrath, Head of Card Operations at Wealthsimple, about the role of the physical banking experience in today’s digital world and the latest trends affecting the fintech industry.

Wealthsimple is a Canadian fintech company that offers a wide range of financial services and products from traditional managed investing and trading to crypto assets, savings and even tax filing services. The company has a simple mission: to demystify financial services for all Canadians – especially younger customers (one in five Canadians under 40 use Wealthsimple). But how does a modern fintech succeed where traditional players have struggled? By reimagining the phygital experience to create “moments of delight” for its customers.

In this podcast, Himani Nagrath reveals exactly how the company is doing this, for example by integrating technology like QR codes and G+D’s Convego® suite, while also shedding light on Wealthsimple’s commitment to sustainability and focus on ethical investing.

Listen now!

Published: 10/01/2024

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