Convego® tap changes everyday life

Person is holding their smartphone and payment card in their hand and is in the process of activating the payment card

Introducing Convego^® tap
How it works
Key benefits
Resources
Related solutions

In today's fast-moving digital landscape, customers demand secure access to banking services without compromising on user experience.

Current processes for app onboarding, card activation, and customer authentication often fall short—lacking both the necessary security and convenience. Fraud continues to evolve, posing serious threats to both financial institutions and customers. Weak authentication practices are still a major vulnerability, enabling many common forms of digital fraud. The future of banking lies in effortless convenience.

Enter the phygital era.

We’ve built Convego^® tap to transform everyday banking by utilizing a trusted token (your customer’s existing payment card) to enable frictionless access to your services. Convego^® tap makes it secure for the bank and seamless for the bank’s customers. With just a tap of the banking card, our solution creates a simpler and easier customer journey into your mobile banking experience.

No more passwords and OTPs as second-factor authentication for app registrations—methods vulnerable to phishing and with a poorer, insecure customer experience. Onboard to mobile banking with a secure tap of the card after entering banking credentials. Improve security, boost signup conversions, and onboard users quickly.

Avoid ever more sophisticated fraudsters and protect your customers’ high-value transactions, without compromising on customer experience. A simple card tap against the phone acts as an extra layer of authentication for large payments, eliminating the need for cumbersome TAN/OTP generators or apps.

With just a simple tap of the bank card against the mobile banking app on your customer’s smartphone, activating a card is effortless, intuitive, and secure. A seamless, instant experience that drives higher activation rates.

Rapid, secure rollout

Our solution integrates seamlessly with modern banking cards and smartphones, leveraging their robust security features for a fast, highly secure implementation.

Phishing-resistant security

Convego^® tap leverages payment cards as hardware-based authenticators during app onboarding, reducing the risk of fraudulent registrations by addressing vulnerabilities associated with OTPs and other traditional methods, while offering smarter Strong Customer Authentication (SCA).

Enhanced brand visibility

Payment cards are a tangible extension of your bank’s brand. Elevating their role reinforces customer loyalty, security, and brand identity, all while maximizing the card's contribution to the overall customer experience.

Cost efficiency

This solution reduces costs by eliminating the need for expensive hardware tokens, SMS verifications, and physical activation letters.

Future-ready

This solution turns existing banking cards into secure FIDO hardware authenticators, ensuring long-term adaptability, security, and compatibility with FIDO standards of authentication.

Datasheet

Convego^® tap: a novel solution

Transform your customers’ everyday banking experience by employing their existing payment card to grant frictionless access to your services. Read our datasheet for more information.

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Case study

Authentication with ease

In most recent times, card issuers have been blending the physical card and the smartphone to enable a superior customer experience. A European banking giant saw the possibilities and asked us to assist with a solution for several customer challenges.

Discover how Convego^® tap enabled them to make banking services effortless and secure with just a tap of the card.

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Woman looks at her smartphone and selects an authentication method

Transforms two-factor authentication into one effortless action. With passwordless authentication, outpace fraud, meet regulations, and elevate the customer experience.

A woman holds her smartphone and confirms an online purchase at her bank

Ensure effortless authentication of your cardholders' online payments with utmost accuracy.

If you have any questions about our end-to-end business solutions or about our SecurityTech company, seek expert advice, or want to give us your feedback, our team is here to support you, anytime.

Convego^® tap: effortless banking services – with just a tap of the card

Introducing Convego^® tap

How it works: enabling seamless activation, onboarding, and payments

Smooth app onboarding

Swift approval of high-value transactions

Frictionless card activation