Redefining the e-commerce experience
As the number of e-commerce shoppers increases, the ecosystem faces many challenges to its successful day-to-day operations. These range from supporting new payment methods, such as smart devices, to navigating through ever more complex fraud, data security, payment processing, and regulatory concerns, as well as taking account of increasing ecological awareness. All of these factors, if not managed correctly, can lead to a drop in revenue as customers abandon their shopping carts to go elsewhere.
Why do your customers mostly abandon their cart?
Complex checkouts and a lack of trust are significant factors contributing to customers abandoning their shopping carts. Customers desire a secure shopping experience, but not at the expense of convenience. Therefore, it is crucial for Merchants and Payment Service Providers (PSPs) to enhance the customer journey.
Customer-first approach
In e-commerce, payment is the most vital step for e-merchants and payment service providers to get right and one of the most significant friction points for customers.
The only way to success is to improve every aspect of the customer journey:
Online shoppers expect payment experiences that are:
Optimizing payment experiences
An elevated e-commerce journey
Satisfying your customers requires balancing checkout security and providing a smooth payment experience. Within our software division, Netcetera, we are dedicated to redefining the e-commerce payment experience. Whether utilizing Network Tokenization to enable online transactions without exchanging vital account information or providing a seamless checkout experience using Click to Pay or shielding your business from fraud and chargebacks, we provide the solutions to transform your e-commerce payment journeys.
GPE's journey to e-commerce excellence
Case study
Discover the story behind Global Payments Europe (GPE)'s transformation with our eCOM PayTech solutions, creating an effortlessly secure digital commerce experience.
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If you have any questions about our end-to-end business solutions or about our SecurityTech company, seek expert advice, or want to give us your feedback, our team is here to support you, anytime.