
Convego® AUTH-U: transform two-factor authentication into a single effortless action
Existing multi-factor authentication mechanisms are no longer effective in combating fraud. They leave customers open to risk and potentially compromise their accounts, impacting customer trust and the reputation of banks and financial institutions.
In a world where digital security is constantly evolving, financial institutions need to strike the perfect balance between security, compliance, and customer experience. One solution holds the answer—passwordless authentication through biometrics and FIDO tech under the hood.
Imagine a world where:
- 'Something you have' (your customers’ devices) and 'something you are' (your customers’ biometrics) seamlessly merge to protect your customers and their assets.
- Your customers are afforded a simple, secure, easy-to-navigate, and seamless authentication experience that is resistant to phishing.
Passkeys: The key to a secure authentication experience
Passkeys have quickly become a more secure and convenient alternative to passwords and SMS-OTPs. By replacing passwords with cryptographic key pairs, passkeys provide stronger protection and an improved user experience. Powered by FIDO credentials, they are resistant to phishing, syncable across devices, and adaptable for multi- or single-device use.
How it works: the gold standard in banking authentication
Device-bound passkeys
Passkeys can be synced or device-bound. Synced passkeys allow users to switch seamlessly between their devices, such as smartphones, tablets, laptops, or even brand-new devices, without re-registering each device.
However, synced passkeys are not compliant with Strong Customer Authentication (SCA) for banking and finance—a regulatory requirement of PSD2. Device-bound passkeys add an extra layer of security because banks can always verify that a transaction has been authenticated from a trusted device.

Introducing Convego® AUTH-U
Your customers demand a simple, secure, easy-to-navigate, and seamless authentication experience.
Imagine a future where 'something you have' (your device) and 'something you are' (your biometrics) seamlessly merge to create a secure, effortless authentication experience.

Meeting the diverse needs of financial institutions:
- Enhanced e-commerce experience: Passwordless authentication minimizes Card Not Present fraud while reducing cart abandonment rates compared to traditional authentication mechanisms used during 3D Secure like OTPs.
- Smoother registration: Biometric authentication accelerates mobile banking access while enhancing the overall experience, delivering instant value to consumers by simplifying the process.
- Convenient logins: Accessing accounts via native mobile applications and browser-based web apps is even easier with no passwords to remember—just as simple as unlocking a phone.
- Secure transaction authorizations: Many transaction types, such as money transfers and high-value payments where security is paramount, can be quickly approved without compromising convenience.
Key benefits: Convego® AUTH-U – the future of passwordless authentication
Scalable, proven platform
Uses standard APIs to easily integrate with your current process flows.

Unbeatable security
Our state-of-the-art security architecture leverages server-based biometric authentication, providing your services with an extra layer of security. Only authorized users, not just those who can use the device, will have access.

Seamless, passwordless experience
With biometrics, the entire authentication process is as easy as unlocking your phone. The FIDO-based technology under the hood keeps the second factor invisible to the user, making two-factor authentication feel as simple as one factor.

Achieve regulatory compliance
Our solution is fully compliant with PSD2, RBI, and other global regulations.

Mitigate common cybersecurity threats
By using FIDO protocols, Convego® AUTH-U secures communication throughout the authentication process, and stores private keys and biometric information on decentralized users’ devices.

Cross-channel experience
Protects your customers' privacy across a range of apps, devices, and digital services.

Future-ready
We offer the flexibility to easily integrate new upcoming authenticators when needed and leverage the expertise of the best authentication minds of the world—working on the FIDO standard.

Resources
Report

G+D has been recognized as a 'Luminary' in authentication
Discover why we have been distinguished as a 'Luminary' in the authentication sector by Acuity Market Intelligence, and explore the critical factors that set G+D apart in the industry.
Case study

Biometric authentication boosts customer satisfaction
Learn how our exceptional solution for a commercial European bank not only bolstered security but also transformed the customer experience through passwordless authentication.
Info snapshot

Outpace fraud with Passwordless Authentication
IDC's latest Info Snapshot reveals a growing trend towards FIDO-based biometric authentication. Download your copy to explore how to stay ahead of the fraudsters and optimize your customer authentication experience.
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Get in touch
If you have any questions about our end-to-end business solutions or about our SecurityTech company, seek expert advice, or want to give us your feedback, our team is here to support you, anytime.