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Convego® AUTH-U: transform two-factor authentication into a single effortless action

Existing multi-factor authentication mechanisms are no longer effective in combating fraud. They leave customers open to risk and potentially compromise their accounts, impacting customer trust and the reputation of banks and financial institutions.

In a world where digital security is constantly evolving, financial institutions need to strike the perfect balance between security, compliance, and customer experience. One solution holds the answer—passwordless authentication through biometrics and FIDO tech under the hood.

Imagine a world where:

  • 'Something you have' (your customers’ devices) and 'something you are' (your customers’ biometrics) seamlessly merge to protect your customers and their assets.
  • Your customers are afforded a simple, secure, easy-to-navigate, and seamless authentication experience that is resistant to phishing.

Passkeys: The key to a secure authentication experience

Passkeys have quickly become a more secure and convenient alternative to passwords and SMS-OTPs. By replacing passwords with cryptographic key pairs, passkeys provide stronger protection and an improved user experience. Powered by FIDO credentials, they are resistant to phishing, syncable across devices, and adaptable for multi- or single-device use.

How it works: the gold standard in banking authentication

Device-bound passkeys

Passkeys can be synced or device-bound. Synced passkeys allow users to switch seamlessly between their devices, such as smartphones, tablets, laptops, or even brand-new devices, without re-registering each device. 

However, synced passkeys are not compliant with Strong Customer Authentication (SCA) for banking and finance—a regulatory requirement of PSD2. Device-bound passkeys add an extra layer of security because banks can always verify that a transaction has been authenticated from a trusted device.

Infographic showing the difference between device-bound and synchronized passkeys

Introducing Convego® AUTH-U

Your customers demand a simple, secure, easy-to-navigate, and seamless authentication experience.

Imagine a future where 'something you have' (your device) and 'something you are' (your biometrics) seamlessly merge to create a secure, effortless authentication experience.

Transaction approved message is showing on a smartphone screen

Meeting the diverse needs of financial institutions:

  • Enhanced e-commerce experience: Passwordless authentication minimizes Card Not Present fraud while reducing cart abandonment rates compared to traditional authentication mechanisms used during 3D Secure like OTPs.
  • Smoother registration: Biometric authentication accelerates mobile banking access while enhancing the overall experience, delivering instant value to consumers by simplifying the process.
  • Convenient logins: Accessing accounts via native mobile applications and browser-based web apps is even easier with no passwords to remember—just as simple as unlocking a phone.
  • Secure transaction authorizations: Many transaction types, such as money transfers and high-value payments where security is paramount, can be quickly approved without compromising convenience.

Key benefits: Convego® AUTH-U – the future of passwordless authentication

Scalable, proven platform

Uses standard APIs to easily integrate with your current process flows.

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Unbeatable security

Our state-of-the-art security architecture leverages server-based biometric authentication, providing your services with an extra layer of security. Only authorized users, not just those who can use the device, will have access.

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Seamless, passwordless experience

With biometrics, the entire authentication process is as easy as unlocking your phone. The FIDO-based technology under the hood keeps the second factor invisible to the user, making two-factor authentication feel as simple as one factor.

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Achieve regulatory compliance

Our solution is fully compliant with PSD2, RBI, and other global regulations.

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Mitigate common cybersecurity threats

By using FIDO protocols, Convego® AUTH-U secures communication throughout the authentication process, and stores private keys and biometric information on decentralized users’ devices.

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Cross-channel experience

Protects your customers' privacy across a range of apps, devices, and digital services.

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Future-ready

We offer the flexibility to easily integrate new upcoming authenticators when needed and leverage the expertise of the best authentication minds of the world—working on the FIDO standard.

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Resources

Report

G+D has been recognized as a 'Luminary' in authentication

Discover why we have been distinguished as a 'Luminary' in the authentication sector by Acuity Market Intelligence, and explore the critical factors that set G+D apart in the industry.

Case study

Cover of the Convego AUTH-U case study

Biometric authentication boosts customer satisfaction

Learn how our exceptional solution for a commercial European bank not only bolstered security but also transformed the customer experience through passwordless authentication.

Info snapshot

Cover of Info Snapshot - Passwordless Authentification

Outpace fraud with Passwordless Authentication

IDC's latest Info Snapshot reveals a growing trend towards FIDO-based biometric authentication. Download your copy to explore how to stay ahead of the fraudsters and optimize your customer authentication experience.

Related solutions

Person is holding their smartphone and payment card in their hand and is in the process of activating the payment card
Convego® tap

Our latest innovation allows your cardholders to continue relying on the card that they already have at hand. Strong Customer Authentication use scenarios can be accessed with a single tap on their mobile device.

A woman holds her smartphone and confirms an online purchase at her bank
3-D Secure Issuer Service

Ensure effortless authentication of your cardholders' online payments with utmost accuracy.

Get in touch

If you have any questions about our end-to-end business solutions or about our SecurityTech company, seek expert advice, or want to give us your feedback, our team is here to support you, anytime.