Managed card issuance services: boosting payment cards to the top of your customers' wallets
No matter if your customers have opted for a credit card or debit card. Today payment cards offer so much more than just the key to fast and secure payment. Personalization, card material and many other physical and virtual services play an important role for both the cardholder and the card-issuing bank.
When all is said and done, you need to stay ahead of the competition, provide consumers a secure and convenient solution and strengthen your brand. As a result, the entire process of card issuance is now moving into strategic focus. And we can manage this for you.
The convergence of the physical and digital eras offers new and innovative opportunities for both card-issuing banks and customers.
Card personalization, customer on-boarding, card delivery and activation and welcome letters and carriers are just a few of the touchpoints on the journey ahead. They offer you the potential to make a difference to your customers and win against the competition. And indispensably, they also help you delight and develop an emotional bond with your cardholders.
- A secure, speedy and reliable card issuance service
- Easily maximize brand experience for the card holder
- Boost customer loyalty and card activation and widen revenue streams
- Out-of-the-box offerings for card issuance as a service
We manage your service portfolio, here are the main elements
Card issuance enablement
- EMV profile, data and key management, covering requirements issued by all common global and domestic payment schemes
- Card issuance enablers provide onboarding wizards for smooth enrollment of payment card programs
- Digital interfaces for online reporting, online configuration and reporting
- Card personalization from basic alphanumeric to fully individualized and colored graphical designs
Card carrier and fulfillment
- Carrier personalization from simple welcome letters to fully individualized and color-printed contents
- Fulfillment from simple flyers with terms & conditions to fully individualized and color-printed booklets for the cardholder
- Customizable physical PIN mailers
- Print and delivery
- Innovative digital and ePIN solutions
- Delivery services with dedicated turnaround and management of various logistics channels, including postal fee management and digital track & trace
- Spot services for immediate response to short-term card requests
- Campaign management
- Data analytics services
One record, multiple channels, global reach
- Digital delivery options to accompany printed materials
- Enhanced-print materials featuring digitally augmented experiences
- Notification and activation services for customer card fulfillment
- Digital card activation services
- Digital wallet integration
- Individual packaging options aimed at specific target groups
- Gift and premium packaging solutions
- Individual Value Added Packaging
Leverage one of the most enduring and powerful elements of your relationships with your customer – the payment card
Modern banking customers require secure, convenient, speedy services from their bank that is configured around their needs and lifestyle. Have a closer look at our personalization locations.
The process of issuing cards and replacement cards is obviously important. But above all, the card itself plays the main role. A customer sees it, picks it up and returns it to his/her wallet every time a transaction is made. Each time, your brand increases its share-of-mind with the consumer. With validity periods of at least two years, the payment card will be with the cardholder for a long time. The card becomes an ideal asset to reinforce your brand identity and strengthen an emotional user experience. However, to effectively maximize the branding potential offered by payment cards, you need to select a supplier that offers the most complete range of options, layouts, materials and card finishes to ensure your brand is presented most memorably.
Our wealth of options allows you to offer to your entire customer base a payment card that completely embodies your brand. With our personalization solution a wide range and combination of materials and production options is at your disposal.
- Unlimited fonts and layouts
- Vertical orientation
- Nearly unlimited variety of colors to fit various card designs
- Special card body materials, such as metal or eco-friendly materials
- Highly durable graphics
Always keeping an eye on innovation, arguably the most comprehensive personalization options that we offer are Drop on Demand (DoD) and 3D printing. DoD allows you to print a card customized to the individual customer. With DoD, cards can be configured with individual customer graphical data, including photos or signatures for increased ‘tailored’ appeal. But also with the fast digitalizing and changing environment, innovations in the area of smart issuance and digital factory are important area of innovation.
With our global coverage of personalization sites and locations as well as partners, G+D is a reliable partner for our clients and potential partners as managed or central issuance. Our state of the art Business Continuity Management provide the utmost flexibility to get your business going – also in difficult times.
Find out more about our full range of managed card issuance services
With more than 160 years of passion for securing and enabling payments, we work with hundreds of card-issuing organizations and we have strong relationships with banks and other financial services businesses on every continent of the world.
Card issuance services portfolio
Secure card payment, fraud protection and data safety as well as fast and stable transactions are elementary yet incredibly important for today’s customers. These are just basics. With our Issuance Services we offer you the opportunity of really making your brand stand out. Our services enable you to get on top of the customers wallet. We provide a comprehensive portfolio that comprises Instant Issuance, Managed Issuance, Smart Issuance and Issuance as Partner.
Card issuance for partners
Our scalable Convego® Issuance Partner solutions enable you to access a wide range of our card services – including a unified software environment for the shopfloor. You can buy cards or modules from us, but you do not have to worry about the related landscape of distributed machines and software.
We offer self-service solutions for your customers or fit-for-purpose issuance services for offshore locations and your branches.
The next level in card issuance: smart issuance frees up the traditional choices related to issuance. Our next-generation card issuance platform brings an open environment with it and covers smart services and solutions for increased flexibility, transparency, and connectivity.
Digital first – Convego® Now
With Convego® Now we bring digital and physical card issuance together. This is our main promise but there is more.
G+D can help you optimize in-house card personalization. In coming up with a tailored solution for you, we take current market challenges into account. Our offering comprises consulting services and a wide range of possibilities that tap into our outstanding card expertise, whether it means transferring your site, staff, or machinery to us.
Banking brands need to offer the personal touch
There are big opportunities for banks that can deliver a good customer experience as consumer’s expectations of personalisation in banking increase.