Illustration of person receiving new card

Managed card issuance services: Boosting payment cards to the top of your customers' wallets

No matter if your customers have opted for a credit or debit card. Today’s payment cards offer much more than the key to fast and secure payment. Personalization, card material, and other physical and virtual services are essential for the cardholder and the card-issuing bank.

As a result, the entire process of card issuance is now moving into strategic focus. And we can manage this for you.

The issuance journey

Customer onboarding, card personalization, card delivery, activation, welcome packs, and outstanding carriers are just a few of the touchpoints on the journey ahead. They offer the enormous potential to make a difference to your customers and win against the competition. And indispensably, they also help you delight and develop an emotional bond with your cardholders.

Personalization is about more than just the payment card. How you personalize other parts of the experience can impact the entire issuance process, from tailored, full-color card carriers and envelopes to premium, high-end unboxing experiences, and digital solutions to enhance your processes. When physical and digital issuance solutions work together, every customer’s every payment moment begins to shine. 


  • A secure, speedy and reliable card issuance service 
  • Maximize the brand experience for the cardholder 
  • Boost customer loyalty and card activation and widen revenue streams 
  • Out-of-the-box offerings for card issuance as a service

G+D: Enabling every part of the issuance process

Issuance enablement 

  • EMV® profile, data, and key management, covering requirements issued by all global and domestic payment schemes 
  • Issuance enablers provide onboarding wizards for the smooth enrollment of payment card programs 
  • Digital interfaces for online monitoring, configuration, and management
Issuance enablement

Card personalization 

  • Card personalization from basic alphanumeric to fully individualized and colored graphical designs 
  • Wide selection of materials, printing techniques, and finishing options  
  • Enable customers to choose their own card design and receive card credentials - instantly
Card personalization

Card carrier and welcome experiences 

  • Carrier personalization, from simple welcome letters to fully individualized and color-printed contents 
  • Fulfillment from simple flyers with terms & conditions to fully individualized and color-printed booklets for the cardholder 
  • Individual packaging options specialized for dedicated target groups 
  • Gifting and premium packaging solutions
  • Enhance printed material with digitally augmented experiences
Card carrier and welcome experiences

PIN provisioning 

  • Customizable physical PIN mailers print and delivery 
  • Innovative digital and ePIN solutions 
  • Digital PIN issuance either through SMS or inside the customers' banking app
PIN provisioning

Issuance logistics 

  • Delivery services with dedicated turnaround and management of various logistics channels, including postal fee management and digital track & trace 
  • Spot services for immediate response to short-term card requests 
  • Campaign management 
  • Data analytics services 
  • Notification and activation services for customer card fulfillment.
Issuance logistics

Omni-channel issuance: Multiple touchpoints with global reach 

  • Digital delivery options to accompany and enhance printed materials 
  • Enhanced print materials featuring digitally augmented experiences 
  • Notification and activation services for customer card fulfillment 
  • Digital card activation services 
  • Digital wallet integration 
Omni-channel issuance

Individual card packaging

  • Individual packaging options aimed at specific target groups 
  • Gift and premium packaging solutions 
  • Individual value-added packaging
  • Read more
Individual card packaging

Leverage one of the most enduring and powerful elements of your relationships with your customers – the payment card

Modern banking customers require secure, convenient, speedy services from their bank that are configured around their needs and lifestyle. Take a closer look at how our personalization solutions enable this customer-centric approach.


Personalization may seem a straightforward process, where a card body is updated with all customer identifying information. Still, hundreds of opportunities exist to enhance and optimize the payment experience. It could be that you want to project a sleek, modern image through flat personalization or are looking to create a socially-conscious payment card to help make payments more inclusive or hundreds of other options. No matter how you personalize your card, these details can be crucial to fulfilling your goals. 
Our wealth of options allows you to offer a payment card to your entire customer base that embodies your brand. With our personalization solutions, a wide range and multiple combinations of materials and production options are available. 

  • Unlimited fonts and layouts 
  • Vertical orientation 
  • Nearly unlimited variety of colors to fit various card designs 
  • Special card body materials, such as metal or eco-friendly materials 
  • Highly durable graphics 

Future thinking

Always keeping an eye on innovation, arguably the most comprehensive personalization options we offer are Drop on Demand (DoD) and 3D printing. DoD allows you to print a card customized to the individual customer. With DoD, cards can be configured with individual customer graphical data, including photos or signatures, for increased tailored appeal. But also, with the fast digitalizing and changing environment, innovations in the area of intelligent issuance and digital factories are essential areas of future development.

Global reach with a local touch

With our global coverage of 22 personalization sites, as well as office locations and partners, G+D is a reliable partner for our clients and potential partners as managed or central issuance. Our state-of-the-art Business Continuity Management provides the utmost flexibility to get your business going – also in difficult times. 



Managed Issuance

Find out more about our full range of managed card issuance services!


Individual card packaging

The best first impression.

As the saying goes, you only get one chance to make a first impression. Browse our product catalog for some of the ways in which card issuers can make an impression on their customers. We will work with you to create a compelling design and then we will source the best appropriate materials.


Related solutions

3d model of a pay3d model: two persons sitting together with a payment card in the backgroundment card and two persons sitting together
Issuance for partner

Our scalable Convego® issuance partner solutions enable you to access a wide range of our card services – including a unified software environment for the shop floor.

3d model: a person hands over a credit card to another person
Instant issuance

We offer self-service solutions for your customers or fit-for-purpose issuance services for offshore locations and your branches.

Smart issuance

Our next-generation card issuance platform brings an open environment and covers smart services and solutions for increased flexibility, transparency, and connectivity.

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Abstract 3d model, two people standing in front of a credit card
Convego® issuance outsourcing

G+D can help you optimize in-house card personalization. Our offering comprises consulting services and our outstanding card expertise, whether it means transferring your site, staff, or machinery to us.


More insights

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Banking brands need to offer the personal touch

There are big opportunities for banks that can deliver a good customer experience as consumer’s expectations of personalisation in banking increase.


Get in touch

If you have any questions about our end-to-end business solutions or about our SecurityTech company, seek expert advice, or want to give us your feedback, our team is here to support you, anytime.