Convego® Now offers a new reality – fast, simple, and digital
Digital first is customer first. This is easily said. But for banks it is actually the essential principle for processing payments and transactions in order to build a unique and future-proof customer experience. This holds true for credit cards, debit cards, mobile banking apps, and new services. Customer experience needs to be at the center of your digital strategy. "Mobile first" became a slogan in the early days of the mobile device era. Today, "Digital first" is a paradigm that is changing today’s world. Digital journeys are guiding those financial institutions that want to provide extraordinarily convenient and seamless payment solutions, and boost activation as well as credit card and debit card transaction rates. We offer a secure, end-to-end banking experience throughout the customer lifecycle, providing digitalized services that are ahead of the competition. We take the customer's user experience to heart.
The challenge is to get digitally savvy when the customer is in the driver’s seat. You can profit from the digital first philosophy with our approach, by:
- Creating a seamless digital experience that fosters customer loyalty
- Increasing instant card activation and transaction rates with debit and credit cards
- Supporting multi-channel issuance, and blending digital and physical issuance
- Providing out-of-the-box offerings for banking and issuance as a processing service
This is Convego® Now
Convego® Now is G+D’s industry-leading portfolio of solutions that enables banks and financial institutions to provide their customers with services such as digital issuance and digital payment. Unlike traditional payment landscapes, digital journeys are an amalgam of various modes of processing. Smart issuance services such as instant issuance or issuance APIs, as well as tokenization and authentication solutions, form the backbone of a smooth digital experience. Putting customers first means always presenting the digital service in the customer journey first. Providing a smooth mobile app experience for banking transactions is an example. Delivering a digital credit or debit card before the physical card arrives so that the customer can activate and immediately use it for purchasing, either online or in store, is another.
Matching solutions with the core of the customer user experience
There are a variety of ways to craft a compelling journey and ensure a smooth digital experience. Our solutions match the changing face of customer demands and can lead to your success. The value of traditional competitive differentiators will decrease in the future, and streams of traditional revenue sources will be commoditized, resulting in reduced growth. But with our solutions, you can secure the digitalization of payment solutions for continued profitability.
The safe provisioning of payment credentials secures customer payments at all touchpoints: be it a digital wallet, online, or at the POS. Our Convego® CloudPay Suite, in combination with our authentication solutions, serves millions of customers globally, offering added value and brand loyalty.
Our solutions enable you to offer compliant authentication solutions without having to compromise in customer security and legal requirements, nor the customer experience. Quite the opposite, you will see an increase in the use of your services, in a trustworthy fashion which creates loyalty.
Our compliant digital onboarding solution meets regulatory needs on Know Your Customer (KYC), Anti-Money Laundering (AML) and Combating the Financing of Terrorism (CFT), when it comes to identify and authenticate who is who. All in a fast and user-friendly way.
Convego Connect – Next Generation Card Issuance Services
Convego® Connect extends your digital banking capabilities by connecting together previously separate services with a convenient plug-and-play solution. You will deliver a faster, smoother, and more convenient smart card customer experience. With Convego® Connect, you are ready to bridge physical and digital worlds in a seamless, connected manner. Convego® Connect is our powerful API-based portal. It provides easily integrated and out-of-the-box card issuance services and processing solutions. Our technology enables you not only to keep up with the changing expectations of your partner institutions and customers, but guarantees that you stay ahead of them.
Superior Issuance Services to boost customer relationships
We supply self-service solutions for your customers or fit-for-purpose issuance services for offshore locations and your branches.
Managed Card Issuance
Our issuance services enable you to deliver a truly differentiating customer experience across both physical and digital touchpoints. This maximizes brand recognition, boosts customer loyalty and widens revenue streams from day one of your customer relationships.
Issuance for partners
With our scalable Convego Issuance Partner solutions you can access a wide range of our issuance services. In addition, you have a unified software environment on the shopfloor. Thus, you can buy cards or modules from us, but don't have to worry about related machines and software distribution.
Two Juniper Innovation Research Awards for our digital payment security solutions
Leading digital technology analyst Juniper Research has honored two G+D solutions with the Future Digital Award for Payment Innovation. Both the digital wallet solution and the wearables payment-enabling platform won the top prize in their respective categories.
Mastercard approves G+D as Digital Activity Customer
G+D has been granted approval by Mastercard as a Digital Activity Customer. This cooperation with Mastercard continues our legacy of innovating and securing electronic payment ecosystems and marks another successful milestone within our long-term strategy of creating confidence and establishing strong partnerships.