Fast, simple, and digital – "Digital first" is customer first
Customer experience needs to be at the center of your digital strategy. "Mobile first" became a slogan in the early days of the mobile device era. Today, "Digital first" is a paradigm that is changing today’s world.
The "Digital first" trend is guiding those financial institutions that want to provide extraordinarily convenient and seamless payment solutions, and boost activation as well as credit card and debit card transaction rates. We offer a secure, end-to-end banking experience throughout the customer lifecycle, providing digitalized services that are ahead of the competition. These digital bricks are enabling the consumer to immediately start transacting both in ecommerce and card present/POS use cases.
By adopting our "Digital first" service offering, you can benefit from:
- Creating a seamless digital experience that fosters customer loyalty
- Increasing instant card activation and transaction rates with debit and credit cards
- Supporting multi-channel issuance, and blending digital and physical issuance
- Providing out-of-the-box offerings for banking and issuance as a processing service
In short, "Digital first" is an important consumer trend in the payment ecosystem that has been growing progressively stronger. Recent experience, better technology, and deeper levels of adoption in society of that tech, have brought great changes in consumer expectations, and how service providers seek to fulfill them. G+D’s consistent product suite around "Digital first" just recently got certified as the Mastercard Digital First Integrator.
This is "Digital first" –Convego® Now
Convego® Now is G+D’s industry-leading portfolio of solutions that enables banks and financial institutions to provide their customers with services such as digital issuance and digital payment. Unlike traditional payment landscapes, digital journeys are an amalgam of various modes of processing. Smart issuance services such as instant issuance or issuance APIs, as well as tokenization and authentication solutions, form the backbone of a smooth digital experience. Putting customers first means always presenting the digital service in the customer journey first. Providing a smooth mobile app experience for banking transactions is an example. Delivering a digital credit or debit card before the physical card arrives so that the customer can immediately use it for purchasing, either online or in store.
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Fast, simple and digital first issuance solutions
The modern payment landscape isn’t changing, it has changed. Digital and mobile payment solutions are now not just optional extras, they are a fundamental part of the customer experience, and market expectations have evolved to match.
Matching solutions with the core of the customer user experience
Dive deeper into G+D's products and solutions – and also our products from Netcetera.
Our offering from Netcetera
Superior issuance services to boost customer relationships
Today modern bank customers expect secure, convenient, and speedy service configured to their needs and lifestyle. We understand the pressure that creates that for you. With our support, you can meet these expectations by delivering highly secure, quality products in the shortest possible time. We provide one-stop-shop service to handle your project – from development, customization, and production through to packaging and secure delivery.
More insights into the "Digital first" approach
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If you have any questions about our end-to-end business solutions or about our company, seek expert advice, or want to give us your feedback, our team is here to support you, anytime.