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Fast, simple, and digital – "Digital first" is customer first

Customer experience needs to be at the center of your digital strategy. "Mobile first" became a slogan in the early days of the mobile device era. Today, "Digital first" is a paradigm that is changing today’s world.

The "Digital first" trend is guiding those financial institutions that want to provide extraordinarily convenient and seamless payment solutions, and boost activation as well as credit card and debit card transaction rates. We offer a secure, end-to-end banking experience throughout the customer lifecycle, providing digitalized services that are ahead of the competition. These digital bricks are enabling the consumer to immediately start transacting both in ecommerce and card present/POS use cases.

By adopting our "Digital first" service offering, you can benefit from:

  • Creating a seamless digital experience that fosters customer loyalty
  • Increasing instant card activation and transaction rates with debit and credit cards
  • Supporting multi-channel issuance, and blending digital and physical issuance
  • Providing out-of-the-box offerings for banking and issuance as a processing service

In short, "Digital first" is an important consumer trend in the payment ecosystem that has been growing progressively stronger. Recent experience, better technology, and deeper levels of adoption in society of that tech, have brought great changes in consumer expectations, and how service providers seek to fulfill them. G+D’s consistent product suite around "Digital first" just recently got certified as the Mastercard Digital First Integrator.

This is "Digital first" –Convego® Now

Convego® Now is G+D’s industry-leading portfolio of solutions that enables banks and financial institutions to provide their customers with services such as digital issuance and digital payment. Unlike traditional payment landscapes, digital journeys are an amalgam of various modes of processing. Smart issuance services such as instant issuance or issuance APIs, as well as tokenization and authentication solutions, form the backbone of a smooth digital experience. Putting customers first means always presenting the digital service in the customer journey first. Providing a smooth mobile app experience for banking transactions is an example. Delivering a digital credit or debit card before the physical card arrives so that the customer can immediately use it for purchasing, either online or in store.

Download Convego® Now Briefing

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Fast, simple and digital first issuance solutions

The modern payment landscape isn’t changing, it has changed. Digital and mobile payment solutions are now not just optional extras, they are a fundamental part of the customer experience, and market expectations have evolved to match.

Matching solutions with the core of the customer user experience

Dive deeper into G+D's products and solutions – and also our products from Netcetera.

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Convego® CloudPay HCE

G+D’s wallet solution has been conferred the Platinum Award in the Best Digital Wallet category sponsored by Juniper Research. With its easy implementation and simple scalability, it has the potential to win your consumers’ hearts.

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Convego® Service Broker

Service Broker, our cloud-based solution acts as a tokenization service aggregator, enabling you to effortlessly integrate with a plethora of token service providers as well as a diverse variety of wallet providers, merchants, and devices. 

A banking app can be seen on a smartphone screen

Convego® Token Cockpit

Enhance the capabilities of mobile wallets by empowering customers with visibility and control over their digital payment credentials. Creating a compelling mobile wallet experience enables banks to remain at the core of their consumers’ digital universe.

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Convego® AUTH-U

With Convego AUTH-U, authentication feels invisible yet entirely secure – all you need for strong customer authentication is a touch of a thumb or a glance at a camera. 

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Convego® tap

Our latest innovation allows your cardholders to continue relying on the card that they already have at hand. Strong Customer Authentication use scenarios can be accessed with a single tap on their mobile device.


Superior issuance services to boost customer relationships

Today modern bank customers expect secure, convenient, and speedy service configured to their needs and lifestyle. We understand the pressure that creates that for you. With our support, you can meet these expectations by delivering highly secure, quality products in the shortest possible time. We provide one-stop-shop service to handle your project – from development, customization, and production through to packaging and secure delivery.

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Managed Card Issuance

Let us manage your card issuance. This puts you as the issuing bank in the enviable position of being able to dedicate yourself completely to your core business and manage relationships with your cardholders.

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Issuance for Partner

Our scalable Convego Issuance Partner solutions enable you to access a wide range of our card services – including a unified software environment for the shopfloor. You can buy cards or modules from us, but you do not have to worry about the related landscape of distributed machines and software.

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Instant Issuance

We offer self-service solutions for your customers or fit-for-purpose issuance services for offshore locations and your branches.

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Smart Issuance

Smart issuance frees up the traditional choices related to issuance. Our next-generation card issuance platform brings an open environment with it and covers smart services and solutions for increased flexibility, transparency, and connectivity.

More insights into the "Digital first" approach

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Why APIs are essential to banks’ digital hopes

Banking is going digital and, in order to deliver the products and services that customers expect, banks need to focus on developing an API strategy.

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Digital payment solutions again win innovation awards from Juniper Research

Juniper Research has awarded two solutions from G+D with the "Future Digital Award for Payment Innovation".

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Mastercard approves G+D as Digital Activity Customer

G+D has been granted approval by Mastercard as a Digital Activity Customer. According to G+D’s legacy in innovating and securing payment ecosystems, this cooperation with Mastercard is another successful part of the long-term strategy in creating confidence and establishing strong partnerships.

Get in touch

If you have any questions about our end-to-end business solutions or about our company, seek expert advice, or want to give us your feedback, our team is here to support you, anytime.

United States ms en https://www.gi-de.com/en/payment/digital/digital-first